PROFESSIONAL BUSINESS ETTIQUETTE AND BODY LANGUAGE (2 days)
This interactive course will focus on elements needed by all personnel in the Service Industry. All organizations today that provide service need to demonstrate professionalism in their services rendered. This Program will instill the skills and knowledge on how to build Professionalism in the Service Industry.
TRAIN THE TRAINER (2 days)
This two day Program will equip potential Trainers with the relevant knowledge, skills and attitude to conduct Training Programs Professionally. This will be a hands on Program where participants will be taught how to design a training program, setting program objectives, designing interventions, conducting the program and evaluation. It will also consist if a Presentation Skills module which will focus on conducting Presentation using NLP techniques.
TEAM BUILDING WITH ACTION PLANNING (2 days or 3 days)
Working Together is the collective synthesis of Pivoting Success via Synergy & Bondage, that each individual need to bring into their Department. The emphasis in these sessions will be to get an active discussion on this area. Working Together to meet the Challenges Ahead as used in the Program is ‘Getting People’s Togetherness to Strive Ahead’. This Program enhances Team Work by enhancing synergy and cohesiveness. It then drives the importance of strategy and action planning and action execution as no Business will thrive forward without execution.
Synergy in working together does not come automatically. This responsibility has become more complex in concept and function, as it is presently developed to meet the challenges of a changing business environment, which is highly sensitive and delicate.